Clinic Appointment System for the Philippines
Bring patient appointment requests, your front-desk schedule, and the doctor's workflow into one system. With your clinic-owned Patient Portal, patients can choose an available doctor and time, request a visit, view upcoming appointments, and check in on arrival—while your clinic stays in control of confirmation.
Patient Portal
Online appointment requests, through your own clinic's portal
Give patients a direct way to connect with your clinic—not just another booking form. Here is how the patient-to-front-desk workflow works:
Share your clinic link or branch QR
Enable the Patient Portal in your clinic settings. Share your clinic's link, or display a branch-specific QR code so patients open the portal for the correct location and register or sign in.
Patients choose a doctor and available time
Signed-in patients select a date and a doctor assigned to the branch, then choose from times based on configured doctor schedules and available capacity. They submit an appointment request.
Your team reviews and confirms
The request enters ClinicOS as Pending. Clinic staff review it and confirm the visit. A requested slot is not the same as a clinic-confirmed appointment.
Patients check in when they arrive
Patients can use the branch portal's arrival check-in. Your team can then track the arrival in the clinic's appointment and queue workflow, where check-in is enabled.
Before patients start: Your clinic must enable the portal and configure its branches, doctor assignments, and schedules. Availability depends on that setup. Patients request visits; staff remain responsible for confirmation, rescheduling, and cancellation.
What is ClinicOS?
ClinicOS is a Philippine clinic management and cloud EMR platform developed by Automated Client System (ACS International Agency OPC). It helps doctors and clinic staff manage patient records, SOAP notes, appointments, billing, staff workflow, and specialty-specific clinic templates. Its connected Patient Portal gives patients access to their available information, appointment requests, and arrival check-in when enabled by the clinic. Its appointment system also connects to a clinic-owned Patient Portal, so patient requests and arrival check-in can feed into the same clinic workflow rather than a separate booking inbox.
Who is it for?
Front-desk teams
Review patient requests, confirm or reschedule visits, and track arrivals without maintaining a separate appointment notebook.
Doctors and clinic owners
See the day's appointments and statuses, manage doctor availability, and continue from the schedule into the patient's clinical record.
Multi-doctor & multi-branch clinics
Keep doctor schedules and patient requests tied to the right location, with branch access and allowances depending on your plan.
Why a calendar alone is not enough
Scheduling gets harder when patient requests, arrivals, and clinical records are handled separately:
- Patient requests get scattered across phone calls, messages, and paper notes
- A patient asks for a time without knowing which doctor is available at which branch
- Staff need to distinguish a request from a confirmed visit and an arrived patient
- Patients have to contact the clinic again to check upcoming visits or find shared documents
- Doctors need the appointment, patient chart, and billing context—not another disconnected calendar
What your clinic and patients can do with ClinicOS
Connect the steps before, during, and after the visit. Each feature supports a specific part of the workflow:
Patient Portal appointment requests
Patients can request available times through your clinic's portal without needing a phone call for every initial request. Staff review requests in the appointment workflow rather than transferring details from a separate form.
Doctor- and branch-aware availability
Portal time choices use the selected branch's active doctor schedules and capacity. Patients can see which doctor and location they are requesting.
Shared calendar and day view
Authorized staff and doctors use the same appointment records. The schedule refreshes automatically, helping the team work from a shared view of the day.
Request, confirmation, and arrival statuses
Color-coded statuses help your team distinguish pending requests, confirmed appointments, waiting patients, and completed or cancelled visits.
Branch QR and arrival check-in
A branch-specific QR connects patients to the correct clinic location. Portal check-in helps your team identify arrivals when that workflow is enabled.
SMS & email appointment notifications
Configured notifications can support appointment confirmations, reminders, rescheduling, and cancellation updates. SMS uses prepaid credits; delivery depends on settings, valid contact details, and provider availability.
Records and billing in the same system
Staff can move from an appointment into the patient's chart and related clinic workflow, instead of keeping scheduling separate from clinical documentation and billing.
Patient information beyond booking
Signed-in patients can view upcoming appointments, patient-facing visit information, available documents, and billing details, and manage profile information—so they have a place to find what the clinic makes available to them.
Optional teleconsult appointments
Clinics with the teleconsult add-on active can schedule teleconsult visits and use the appointment's consultation link. This is optional—not included automatically in every clinic's setup.
For clinics in the Philippines
Patients can use your clinic's link or scan a branch QR code on their phone to register, request a visit, and access the portal. Your clinic keeps control of appointment confirmation and which branch's doctor schedule is used.
ClinicOS connects scheduling with patient records, consultations, and billing. This helps front-desk staff and doctors follow the same visit from request and arrival through the clinic's clinical and administrative workflow.
SMS uses prepaid credits and must be configured for your clinic; email notifications also depend on notification settings and valid patient contact details. Branch allowances and optional add-ons vary by plan and subscription. Review pricing or try the interactive demo to explore the setup your clinic needs.
Clinic Software Pricing in PH: Which Plan Actually Pays Off?
Watch a discussion of clinic software pricing, appointment workflows, and how to evaluate value beyond the subscription price. Use the current ClinicOS plan details to check today's prices, limits, and included features.
Frequently asked questions
Can patients request appointments online?
Is a Patient Portal request automatically confirmed?
How do branch QR codes and patient check-in work?
Can patients reschedule or cancel their own appointments?
What else can patients access in the Patient Portal?
Does ClinicOS send appointment reminders?
Can the front desk and doctors share one calendar?
Is scheduling connected to patient records and billing?
Can ClinicOS schedule teleconsult visits?
See if ClinicOS fits your clinic
Start free, or try the interactive demo to explore how ClinicOS works for your clinic.